saberex electronics

Customer Satisfaction Survey


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SabeRex Quality Manager


How would you rate SabeRex in the following categories?
Contact Information    
Your Name:  
Your Company  
Phone Number  
Contact Email  
How would you rate the quality of our services
Comments  
Responsive Service
 
   
Reliable Service
 
   
On-Time
Performance
On-time delivery of product to agreed schedules
Satisfied 1 2 3 4 Unsatisfied

  
   
Quality
Processing of orders and final product free
of error or defect
Satisfied 1 2 3 4 Unsatisfied
  
   
Pricing
Competetive/Cost Effective pricing for services
Satisfied 1 2 3 4 Unsatisfied
  
   
Order
Processing
Effective communication and processing of order information
Satisfied 1 2 3 4 Unsatisfied
  
   
Packaging
& Shipping
Product packaged and delivered according to customer specification, with proper documentation
Satisfied 1 2 3 4 Unsatisfied
  
   
Prompt
Technical Support
Timely response to technical issues
Satisfied 1 2 3 4 Unsatisfied
  
   
Effective Technical Support
Accurate response to technical/engineering issues
Satisfied 1 2 3 4 Unsatisfied
  
   
What improvements would you like to see SabeRex make?  
Comments  
What new services would you like to see SabeRex offer?