The Depot, Test and Repair Group is committed to fast turnaround times, complete and accurate testing/screening procedures, with complete documentation, and dedicated personal customer service.
1. Depot – Segregation, storage and shipping by part number, vendor, destination, etc. This can include re-boxing (single box to bulk box or vice versa), re-labeling, data capture (scanning inbound/outbound) and reporting (customized web portal).
2. Screening/Testing – Typically processes mid-level to high volumes of technology-based products for OEM’s.
• Motherboards
• Optical Drives
• Power Supplies
• Computers
• Speakers
• Flat-panel monitors
• Keyboards, etc.
3. Electro/Mechanical Assembly – Typically processes low to high-level volumes of technology-based products for product development companies and OEM’s looking to outsource part or all of their manufacturing process. The product might be a sub-assembly or a finished product. The work may involve design and engineering assistance, BOM management, vendor approval, material purchasing, supply chain management, assembly, test development, and testing.
Fulfillment:
1. Volume
2. Segregations (By part number, revision, new/refurbished, etc.)
3. Repacking and Re-labeling, Depot-to-Depot transfer and Customer delivery TAT/TPT 24-hour
Examples:
• 3 million pieces received, segregated and transferred in 24-48 hour turn around time
• Companies rely on SabeRex to be the North American depot for advance replacement and repair - Forward and Reverse Logistics
• Companies recognize SabeRex as their Return Management Authorization Depot for advance replacement and repair
Screening:
1. One or two day product screening (triage)
2. Product disposition
3. Re-flash and minor rework
4. CPU/board/notebook product
Examples:
• On-site verification (OSV) employees screened over 100,000 CPU’s, Desktop Motherboards, Server Motherboards, RAM, and Hard Drives
• SabeRex manages over half a billion dollars of customer inventory a year, in climate controlled facilities with real time visibility to receipts, inventory, shipping detail, tracking information, and point of delivery
• 24-hour inventory receiving and stocking
• 24-hour discrepancy resolution – real time discrepancy resolution
• 24-hour pick/pack/ship – depending on the material, our services range from 90 minutes to 24 hours
• Exceeds customer expectations on TPT (Turn around time)
SabeRex's processing systems manage 1.5 million transfers a year. We work with suppliers for depot-to-depot transfers. We consistently demonstrate our ability to achieve a (DPPM) damage parts per million rate below the national average of 500. Repacking and Re-labeling: Three million pieces of material are processed for our customers. The type of work involves sorting, screening, scanning, re-labeling, re-boxing, storage and shipping, some cosmetic touch-up and reworking of products.
4. Advance Replacement & RMA Center – SabeRex is presently fulfilling the Return-to-Customer in-warranty/off-warranty program for two major server manufacturers in the United States:
• Receiving and RMA synchronization
• Component Level Troubleshooting and Repair
• Failure Analysis and Data Collection
• Sub-assembly Level Replacement
• Advance Shipping
• Call Center
• Testing
SabeRex Group, LTD.
Corp Headquarters
12317 Technology Blvd.
Suite 100
Austin, Texas 78727
Phone: (512) 623 - 4694
Fax: (512) 623 - 4790
Info: Email Us
12.03.07 NRF BIG SHOW 2008
11.02.07 Employee Appreciation Luncheon
10.26.07 Nashville Tech Council Golf Outing
10.16.07 Community Clothing Drive
For a more detailed Depot, Test, and Repair overview, click here to download a video.
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